Job description
Job Title: Credit Controller
Salary: £25k - £30k
Location: NW London
Summary:
We are exclusivity representing one of London's fastest growing property management companies looking to bring a credit controller into their finance team. Undertaking all credit control functions, this role will be crucial to maintain the cash flow of the business.
Responsibilities & Processing:
- Undertake all credit control functions.
- Processing arrears runs every other week (including referrals and instructions/decision making with regards to defended debt.)
- Liaise with solicitors and instruct accordingly in accordance with client instruction
- Manage electronic data and e-mails
- Chasing arrears via all means available, i.e. emails, telephone etc
- Liaison with managers, accountants, and support staff as necessary to provide an accurate and efficient service to clients.
- Dealing with customer queries, escalating urgent matters if necessary
- Post additional charges correctly and accurately.
- To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.
- To participate in all internal training, prepare and run training sessions and attended external training.
- Ensure targets are met in line with KPI's.
- Creation of payment plans ensuring that cash flow is not affected at the sites, weekly monitoring of the payment plans to ensure that leaseholders are adhering to payment plans - take off hold where required.
- Obtain Feefo & Google reviews in line with company OKR of 50 per month.
- Handling queries from tenants and suppliers and all external agencies by telephone and in writing, in a professional, courteous, and efficient manner.
- Running Expenditure reports monthly send to property managers, escalate is not received and post accurately to Qube.
- Financial reports to PM's monthly to highlight debtors and the service charge level
Benefits:
- Competitive salary up to £30k DOE
- Hybrid options after probation
- Study support for relevant qualifications & courses
- Social events including Quiz's & early finishes
