Job description
Exciting Opportunity for Lettings Administrator in BTR!
Are you ready to take on a pivotal role within a thriving residential rental development? We're seeking a Lettings Administrator to join our esteemed client's team. With a focus on delivering exceptional customer service and maintaining high leasing standards, you'll play a crucial part in ensuring a seamless rental experience for residents and applicants alike.
Have lettings/Leasing experience? Keep reading.
Key Responsibilities:
- Conduct viewings and maintain leasing brand standards.
- Handle leasing inquiries promptly and efficiently.
- Contribute to achieving leasing targets with enthusiasm and dedication.
- Stay informed about the local rental market through regular analysis.
- Support marketing campaigns and maintain online platforms.
- Process resident applications and assist with move-in procedures.
- Ensure timely rent collection and deposit handling.
- Utilize property management systems for record-keeping.
- Deliver exceptional customer service to residents, tenants, and visitors.
- Address resident issues promptly and courteously.
- Foster a sense of community and engagement among residents.
- Maintain property standards and assist with maintenance tasks.
- Uphold fire safety and health standards consistently.
Key Values:
- Passion for customer satisfaction.
- Respect for all individuals.
- Innovation in problem-solving.
- Collaboration with team members.
- Open and proactive communication.
Qualifications and Requirements:
- Demonstrated integrity and honesty.
- Experience in property lettings or related field.
- Strong sales and customer relationship skills.
- Excellent organizational and communication abilities.
- Proficiency in Microsoft Office and property management systems.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- Flexibility to work weekends and holidays as needed.
- Willingness to work in various locations if required.
Ready to embark on this exciting journey? Apply now to become an integral part of our client's team and contribute to creating an outstanding residential experience!
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