Our guest in this episode of devcast… is Tom Venner - Chief Development Officer at the Canary Wharf Group.

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Tom joined Canary Wharf Group (CWG) in July 2022 and oversees the delivery of the Group's development pipeline, which includes major projects at North Quay and Wood Wharf. These developments will bring new homes, hotels, retail, and commercial spaces to Canary Wharf, along with a life sciences campus for London. Additionally, Tom’s team manages the final phase of the Shell Centre redevelopment in partnership with Qatari Diar.

Read a snippet from the podcast below.

Back to the beginning

This podcast episode features the journey of Tom, a chartered surveyor who started his career right after earning his degree from Reading University. He began in consultancy with Montagu Evans, where he quickly honed his skills and gained diverse experience working with high-profile clients, including Landsec and British Land.

A pivotal moment came when a client from Landsec invited him to join their team. Recognising a rare opportunity, Tom took the leap and joined Landsec in 2007. His early years there were filled with excitement, as he worked on designing and developing shopping centres during a vibrant period for retail. However, the global financial crisis soon transformed the landscape, presenting new challenges and shifting his focus. Landsec asked him to step into asset management, refilling and revitalising vacant shopping centres, and ultimately preparing them for sale. Tom embraced this unexpected role, which took him to places he hadn’t yet explored and left him with lasting memories.

A few years later, as the market stabilised, Tom returned to Landsec’s London development team. This marked a transformative phase, as he contributed to the regeneration of Victoria, helping to open up spaces and modernise buildings from the 1950s. Reflecting on this time, Tom shares invaluable lessons learned and fond memories from working with talented people, who shaped both his career and his enduring passion for urban development.

Why Tom joined the visionaries behind Canary Wharf’s transformation

Tom shares his long-standing admiration for Canary Wharf Group, noting how remarkable it is for a development to reach such maturity in just 30-35 years. For a property professional, witnessing Canary Wharf’s transformation—from empty land to the vibrant, iconic hub it is today—is nothing short of extraordinary.

What ultimately drew Tom to join the Canary Wharf Group was the people. He reflects on how every individual he met at the organisation left a lasting impression, inspiring him with their talent and vision. Working alongside such an impressive team has been a defining part of his journey, fueling his excitement and commitment to Canary Wharf’s future.

Defining excellence and building a team inspired by CEO Shobi Khan

Tom reflects on a piece of advice from CEO Shobi Khan that left a lasting impact: "Only hire people you think are exceptional." Khan emphasised the importance of not settling for quick hires, but rather holding out for those who truly stand out.

This principle leads to a key question: What defines ‘exceptional’? Tom shares the qualities he seeks in top talent. First, he values natural enthusiasm—people who are genuinely passionate about their work tend to excel and thrive in their roles. Another vital quality is clear commercial acumen. In a field focused on both design and profitability, Tom looks for individuals who can balance creativity with a sharp business sense, envisioning solutions that ensure both aesthetic and financial success. This instinctive ability to navigate challenges while keeping a commercial lens is something he prizes highly in his team.