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<h3 class="" > </h3>Our client is one of the UK's leading residential developers, who are seeking an experienced and technically driven MEP Design Manager to join their team in West London. This is a unique opportunity to bring true specialist expertise in-house, shaping the future of our MEP delivery across multiple high-density residential schemes.Our client is currently evolving its approach to MEP management, therefore this role offers real scope to lead from the front-bringing consistency, commercial protection, and technical excellence to their MEP strategy. You'll act as the client-side lead, guiding design, installation, testing, and commissioning across major residential projects-most critically including energy centres and district heating systems.<h3 class="" >What we are looking for; </h3><ul ><li class="" >Strong mechanical &amp; electrical background with proven experience delivering large-scale domestic residential projects.</li><li class="" >In-depth knowledge of MEP commissioning, energy centres, district heating, and ESCO adoption processes.</li><li class="" >Excellent understanding of ATP-style delivery, even if not formally implemented.</li><li class="" >Proactive, problem-solving mindset, with the ability to troubleshoot and resolve complex technical challenges.</li><li class="" >Strong interpersonal skills and the ability to communicate confidently with internal stakeholders, consultants, and contractors.</li><li class="" >Flexibility to support evolving project demands and a collaborative team approach.</li></ul><h3 class="" >Key Responsibilities</h3>Energy Centre &amp; Commissioning:<ul ><li class="" >Lead de-snagging, testing, and final commissioning of a large-scale energy centre already in beneficial use.</li><li class="" >Ensure all documentation and O&amp;M manuals are complete and ESCO adoption requirements are met.</li><li class="" >Manage and close out legacy issues, ensuring systems are functional, efficient, and future-proofed.</li></ul>District Heating &amp; Risers:<ul ><li class="" >Oversee remedial works to district heating infrastructure and risers.</li><li class="" >Ensure compliance with BG29/50 water quality standards and ESCO expectations.</li><li class="" >Coordinate the seamless integration of district networks between project phases.</li></ul>Design &amp; Technical Leadership:<ul ><li class="" >Input into MEP design direction with a focus on mechanical systems, energy strategy, and long-term maintenance viability.</li><li class="" >Review and steer MEP designs to ensure they are practical, efficient, and commercially sound.</li><li class="" >Support the wider technical team, acting as the internal MEP subject matter expert.</li></ul>Programme &amp; Package Management:<ul ><li class="" >Drive delivery against programme timelines-aligning sub-contractors, consultants, and internal teams.</li><li class="" >Manage MEP sub-contract packages from design through to installation and handover.</li><li class="" >Chair meetings, produce clear and accurate minutes, and maintain progress reporting</li></ul>

MEP Design Manager - West London

<h1 class="text-2xl font-bold mt-1 text-text-100">Customer Relations Advisor</h1>Locations: Vauxhall, Putney &amp; TwickenhamSalary: £25,000 - £30,000 basicContract: Full-time, Saturday to Wednesday (10:00-18:00, 11:00-16:00 on Sundays)<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Highlights:</h2><ul ><li class="whitespace-normal break-words">Front-of-house role in premium London residential development</li><li class="whitespace-normal break-words">Weekend working pattern with two weekdays off</li><li class="whitespace-normal break-words">Opportunity to gain experience in high-end property sector</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">About the opportunity</h2>A prestigious London property developer is seeking a Customer Relations Advisor to manage their marketing suite. This customer-facing role involves creating a welcoming environment for prospective buyers and providing essential administrative support to the sales team.<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">What makes the role exceptional</h2>This position offers the chance to be the face of a premium residential development in one of London's most vibrant areas. You'll create first impressions that matter in a sophisticated environment, while enjoying a consistent schedule with two weekdays off. The role provides valuable experience in the property sector with a respected developer known for quality and attention to detail.<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key responsibilities</h2><ul ><li class="whitespace-normal break-words">Manage the day-to-day running of the marketing suite</li><li class="whitespace-normal break-words">Welcome visitors and create a positive first impression</li><li class="whitespace-normal break-words">Prepare and serve refreshments to prospective buyers</li><li class="whitespace-normal break-words">Handle telephone enquiries and visitor registrations</li><li class="whitespace-normal break-words">Provide administrative support to the sales team</li><li class="whitespace-normal break-words">Maintain the presentation of the marketing suite</li><li class="whitespace-normal break-words">Organise appointments and manage the viewing diary</li><li class="whitespace-normal break-words">Ensure marketing materials are well-stocked and displayed</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Requirements</h2><ul ><li class="whitespace-normal break-words">Well-presented with excellent interpersonal skills</li><li class="whitespace-normal break-words">Previous customer service or reception experience</li><li class="whitespace-normal break-words">Professional and welcoming telephone manner</li><li class="whitespace-normal break-words">Good organisational and administrative abilities</li><li class="whitespace-normal break-words">Ability to work weekends (Saturday to Wednesday)</li><li class="whitespace-normal break-words">Reliable, punctual and detail-oriented</li><li class="whitespace-normal break-words">Computer literate with Microsoft Office skills</li><li class="whitespace-normal break-words">Proactive approach and positive attitude</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Rewards and benefits</h2><ul ><li class="whitespace-normal break-words">Competitive salary package</li><li class="whitespace-normal break-words">Structured working hours</li><li class="whitespace-normal break-words">Generous holiday allowance</li><li class="whitespace-normal break-words">Modern working environment</li><li class="whitespace-normal break-words">Training and development opportunities</li><li class="whitespace-normal break-words">Pension scheme</li><li class="whitespace-normal break-words">Employee discount programmes</li><li class="whitespace-normal break-words">Team social events</li></ul>We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.For more information about this opportunity, please contact our property team today.

Customer Relations Assistant

Are you a driven sales professional with a passion for property and delivering exceptional customer experiences? Do you thrive in a fast-paced, high-end sales environment where your ambition directly impacts your earnings? If so, this is your next move.About the opportunity:Join a prestigious, award-winning residential developer with a reputation for quality, sustainability, and design excellence. As a Sales Consultant, you'll play a key role in one of Central London's most desirable developments . Working from a beautifully designed on-site marketing suite, you'll guide buyers through every step of their home-buying journey, supported by a collaborative team environment.Key Responsibilities:<ul><li>Deliver outstanding service to prospective and existing clients throughout the sales process.</li><li>Conduct engaging and informative property viewings.</li><li>Proactively generate new sales leads to support marketing initiatives.</li><li>Manage and maintain the sales database to maximise sales opportunities.</li><li>Use market research and data insights to position the development competitively.</li><li>Progress reservations through to exchange of contracts.</li><li>Ensure the marketing suite and show homes are always presented to the highest standard.</li></ul>What We're Looking For:<ul><li>Previous experience in new homes sales is preferred; local estate agency experience also considered.</li><li>A results-driven, proactive attitude with a positive mindset.</li><li>Excellent relationship-building and communication skills.</li><li>A solid understanding of the London property market.</li><li>Smart, professional presentation and a customer-focused approach.</li><li>Willingness to work weekends (typically one weekend off per month).</li></ul>Working Hours:9:30 AM - 6:00 PM Monday to Friday with weekend work on a rota basis (one weekend off per month). This is a fully office-based role (non-flexible).Why Join?<ul><li>Competitive basic salary with uncapped commission</li><li>Realistic OTE of £55,000-£60,000</li><li>25 days holiday + bank holidays</li><li>Private health care</li><li>Company pension scheme</li><li>Ongoing professional development &amp; training</li><li>High performer recognition programmes</li><li>Team social events</li><li>Work alongside a supportive team (usually 2 others on-site)</li></ul>We Work as One:The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect is not an opt-in - it's the only way forward.Ready to elevate your property sales career with a premium developer? Apply now and be part of something exceptional.

New Homes Sales Consultant 

Building Manager - Build to Rent | Up to £43,000 + Bonus 📍 Birmingham Full-Time | Permanent £43,000 + Discretionary BonusWe're recruiting for an experienced and driven Building Manager to join a premium Build to Rent (BTR) operator at the forefront of modern urban living.This is a fantastic opportunity to play a key role in shaping a thriving residential community, working with a design-led and customer-focused brand that's redefining the rental experience in the UK.<hr class="" />About the RoleAs Building Manager, you'll be responsible for the smooth day-to-day running of a high-quality residential development. You'll lead customer service delivery, manage contractors and repairs, support onsite staff, and ensure health &amp; safety compliance across the building.You'll be the face of the development - creating a safe, welcoming, and well-maintained environment where residents feel at home.<hr class="" />Key Responsibilities<ul ><li class="" >Serve as the main point of contact for residents, ensuring a professional and proactive approach to all enquiries and concerns</li><li class="" >Oversee the presentation and maintenance of communal areas and apartments</li><li class="" >Manage ongoing repairs and ensure contractor performance meets required standards</li><li class="" >Lead onsite staff, including concierge and administrative support, handling rota planning, training, and reviews</li><li class="" >Maintain full compliance across health and safety areas including gas, electric, fire, and water systems</li><li class="" >Coordinate lettings activity, including viewings, check-ins, renewals, and deposit management</li><li class="" >Approve invoices, monitor daily spend, and support budget planning</li></ul><hr class="" />What We're Looking For<ul ><li class="" >Proven experience in property management (Build to Rent or PRS a real plus)</li><li class="" >Excellent communication, customer service and people management skills</li><li class="" >Strong organisational skills with the ability to multitask and prioritise effectively</li><li class="" >Comfortable managing teams and working with third-party contractors</li><li class="" >Strong IT proficiency - ideally with experience using Qube, FixFlo, Hubspot or similar platforms</li></ul><hr class="" />Desirable Qualifications<ul ><li class="" >IRPM or ARLA qualification</li><li class="" >Familiarity with BTR-specific operational models</li></ul><hr class="" />What's on Offer<ul ><li class="" >Competitive salary up to £43,000 (dependent on experience)</li><li class="" >Discretionary annual bonus</li><li class="" >Opportunity to work with a forward-thinking BTR brand</li><li class="" >Career development within a growing and highly regarded sector</li></ul><hr class="" />If you're ready to take the next step in your property career, we'd love to hear from you. #117#212

Building Manager - Build to Rent - Birmingham - £43,000+ Bonus

<h1 dir="ltr">New Homes Sales Negotiator (Mandarin Speaker)</h1><h2>About the Role</h2>We're seeking a fluent Mandarin-speaking Sales Negotiator to join a prestigious property developer in South East London. This exciting opportunity offers the chance to break into the dynamic New Homes sector with comprehensive training and support provided.Location: South East London Salary: up to £30,000 Basic + OTE £50,000 - £60,000 Position: Full-time | Permanent<h2>Who They Are</h2>Our client is a leading property developer with an exceptional portfolio of new build developments across London. Known for quality and innovation, they're expanding the team to meet growing demand from overseas clientele.<h2>Key Responsibilities</h2><ul><li>Guide prospective buyers through the entire sales journey from initial interest to completion</li><li>Conduct engaging property viewings and tours, both in-person and virtually</li><li>Build and maintain strong relationships with Mandarin-speaking clients</li><li>Develop comprehensive knowledge of our developments and the local property market</li><li>Work collaboratively with developers, solicitors, and mortgage brokers</li><li>Meet and exceed sales targets through proactive client engagement</li></ul><h2>The Ideal Candidate</h2><ul><li>Essential: Fluent in both Mandarin and English (written and spoken)</li><li>Strong interpersonal and communication skills with a natural flair for sales</li><li>Customer-oriented mindset with exceptional service standards</li><li>Previous experience in sales, customer service, or hospitality (property experience beneficial but not required)</li><li>Self-motivated with a drive to succeed in a target-oriented environment</li><li>Professional presentation and a genuine passion for property</li><li>Availability to work weekends (with compensatory time off during weekdays)</li></ul><h2>What They Offer</h2><ul><li>Competitive base salary with genuine earning potential</li><li>Structured training program and ongoing professional development</li><li>Clear career progression opportunities within a growing organisation</li><li>Supportive and collaborative team environment</li><li>The chance to specialise in an exciting niche market</li></ul>This role presents a unique opportunity for candidates with Mandarin language skills to leverage this valuable asset in a rewarding property career.To Apply: Submit your CV and cover letter highlighting your relevant experience and language proficiency.We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of background.

Mandarin Speaking- New Homes Sales Negotiator 

Customer Service Coordinator - Birmingham | £30,000 + £4,000 BonusAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where your organisational skills and attention to detail make a real impact? If so, we have the perfect opportunity for you!About the Role:Join a leading industry developer renowned for excellence and innovation. As a Customer Service Coordinator, you'll be the first point of contact for our valued customers, ensuring their inquiries are handled promptly and professionally. You'll play a crucial role in supporting our Customer Service Executive and team, managing administrative tasks, and maintaining accurate records to facilitate seamless service delivery.Key Responsibilities:<ul><li>Serve as the primary contact for customer telephone inquiries, providing timely and accurate information.</li><li>Support the Customer Service Executive and team with administrative duties, including raising site instructions and processing invoices.</li><li>Log, update, and close defects using our C360 system, keeping customers informed throughout the process.</li><li>Maintain accurate records to facilitate cost recovery from contractors and ensure compliance with company procedures.</li><li>Coordinate with internal departments and external partners to ensure customer needs are met efficiently.</li></ul>What We're Looking For:<ul><li>Excellent communication skills, both verbal and written.</li><li>Strong organisational abilities and attention to detail.</li><li>Proficiency in using CRM systems, preferably C360.</li><li>Ability to multitask and prioritise in a fast-paced environment.</li><li>A proactive approach to problem-solving and customer satisfaction.</li></ul>Working Hours:Monday to Friday, 8:00 AM to 5:30 PM.Why Join Us?We offer a supportive and collaborative work environment where your contributions are valued. You'll have the opportunity to grow your career while making a meaningful difference in our customer's lives.Ready to take the next step in your customer service career? Apply now and become a vital part of our dedicated team!We work as oneThe key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect is not an opt-in, it's the only way forward.

Customer Care Co Ordinator

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