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This is a great opportunity for an experience property management professional who is looking to join a forward thinking business, that can ensure growth prospects and opportunity. You will be responsible for the management of PRS units, acting as the main point of contact for PRS residents, as well as responsible for optimising operating margin and performance of units within their portfolio patch. Ensuring compliance in line with legislation, for both PRS units and tenancies. Optimising customer service to increase rent values and tenant retention. Responsible for reducing void periods and consequently rental losses.Main Accountabilities: <ul><li>List in order of priority, the major activities or functions necessary to achieve the job's end results. The percentage of time spent on each of these should add up to 100%.</li><li>Responsible for optimising the operating margin for the properties they manage, including optimising rental income, customer service, rent losses and reducing void periods.</li><li>Tenant point of contact - Be primary point of contact for tenant's, building positive customer relationships and assisting with any queries.</li><li>Welcome calls for new tenants, providing information on their property. </li><li>Attending resident meetings to assist with any PRS queries.</li><li>Includes mid tenancy adjustments - responding to and processing any requests, including collecting and reviewing tenant documentation in line with right to rent legislation, submitting for referencing process and reviewing outcome, executing new tenancy.</li><li>Complaints - following complaints process for any complaints raised in their name, including finding resolution. Includes assisting with the resolution of any MP and Cllr enquiries. </li><li>Coordinate void works including agreeing specification and cost of works, ensuring works are completed on time and to the correct standard, ensuring all H&amp;S checks are in place before tenancy starts.</li><li>Includes Legionella compliance - organise flushes in the required frequency and ensure all required documentation in place during void periods.</li><li>Tenancy renewals - complete tenancy renewal, which includes establishing and negotiating rent increases, to ensure both tenant retention and rent levels are optimised.</li><li>Processing documentation in line with legislation and within required time period.</li><li>Good knowledge of the rental market required to assist with rent negotiation and working with lettings teams and external agents to ensure units are let.</li><li>Maintenance - Point of contact for tenant for maintenance escalations, requiring collaborative working with both internal and external stakeholders, complaint handling, organising decants when required and providing access at properties when required.</li></ul>If interested, please send an updated CV to apply.

Property Manager - PRS

Job Title: Lettings ConsultantLocation: PeterboroughMonday-Friday 9-5:30pm 1-4 Saturdays Salary: £30-£35K plus bonus About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in different sites in Peterborough, you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home.Key Responsibilities:<ul><li>Conduct property viewings and negotiate offers to drive occupancy.</li><li>Gather feedback from prospective tenants to support pricing and marketing strategies.</li><li>Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction.</li><li>Work closely with the Tenancy Progression team to ensure applications are processed efficiently.</li><li>Conduct tenant check-ins and address queries throughout the tenancy process.</li><li>Report lettings performance to the Lettings Manager.</li><li>Identify and report any defects or maintenance issues to the Property Management team.</li><li>Maintain accurate systems and data for all lettings activity.</li><li>Collaborate with third-party agents when required.</li><li>Undertake additional duties as delegated.</li></ul>Skills and Competencies:<ul><li>Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential.</li><li>Exceptional customer service and strong verbal and written communication skills.</li><li>Highly organised with the ability to manage multiple priorities effectively.</li><li>Confident working autonomously, making informed decisions, and initiating action in line with processes.</li><li>Collaborative team player with the ability to inspire and motivate colleagues.</li><li>Strong problem-solving skills and the ability to resolve issues efficiently.</li><li>Professional in presenting and interpreting information accurately.</li><li>High level of confidentiality and integrity.</li><li>Ambition to grow within a fast-scaling organisation with opportunities for career progression.</li></ul>Reporting To: Lettings Manager

Lettings Negotiator 

<h3>Southern Sales Manager - Retirement Living</h3>£45,000 basic + uncapped commission (realistic £60k OTE) Full-time | Monday-Friday | Regional Role (South / Cotswolds &amp; South London)<h4>Are you an experienced Sales Manager with a background in retirement living or later living properties?</h4><h4>This is an opportunity to lead a small, engaged team and drive success across two established retirement living developments; where your experience, emotional intelligence, and ability to build relationships will truly make a difference.</h4>This is an additional hire, not a replacement. The leadership investment, sales structure, and commission scheme are already in place. What's missing is the right Sales Manager to help the team convert high-quality leads into meaningful sales, with a consultative, customer-first approach.<h3>What's on offer:</h3><ul><li>Ownership and Autonomy: You'll manage your own diary, sites, and leadership style. This is your chance to take control and build on existing success.</li><li>Team Leadership: You'll inherit a small, capable sales team (4 people) and have the opportunity to coach, mentor, and drive performance in a collaborative environment.</li><li>Supportive Management: Work with a Sales Director who is hands-on, commercially savvy, and genuinely interested in your development as a leader.</li><li>Infrastructure in Place: You'll have access to CRM systems, marketing resources, admin support, and expensed travel-so you can focus on what you do best: leading the team and driving results.</li><li>Consultative, Relationship-Led Selling: Unlike high-pressure, transactional sales, this role is about building trust, improving conversion rates, and delivering exceptional customer experiences in the retirement living space.</li><li>Work-life Balance: Monday-Friday working, with occasional weekend events (planned well in advance) and 36 hours per week.</li></ul><h3>What you'll be doing:</h3><ul><li>Leading and Coaching a small team of Sales Advisors, focusing on professional development and motivation.</li><li>Managing the full sales pipeline from initial enquiry through to completion, driving performance and ensuring successful outcomes.</li><li>Improving conversion rates and pipeline management, ensuring sales targets and forecasts are met.</li><li>Being visible on-site, supporting appointments, leading key customer conversations, and ensuring a personalized, consultative approach.</li><li>Collaborating with marketing for local engagement, events, and visibility across the two southern sites.</li><li>Travelling between two locations (travel fully expensed).</li></ul><h3>What will help you succeed:</h3>You'll likely have experience in the following areas:<ul><li>Sales Management and Sales Team Leadership (coaching and mentoring, not micromanaging).</li><li>Property sales, particularly in the retirement living or later living space, or strong experience in adjacent property sectors (e.g., new build, residential).</li><li>Strong CRM discipline and experience with pipeline management.</li><li>A coaching-led leadership style that focuses on development and relationship-building.</li><li>Experience in the retirement living sector is ideal, but we're open to leaders from related property industries with transferable skills.</li><li>A driving licence and access to a car (travel costs covered).</li></ul><h3>What you'll get in return:</h3><ul><li>Competitive Salary: £45,000 basic + uncapped commission (OTE c. £60k).</li><li>Comprehensive Benefits: 35 days holiday, matched pension contributions, private healthcare contributions, and discounts across retail and lifestyle brands.</li><li>Leadership Development: Access to structured leadership training and LinkedIn Learning to enhance your career.</li><li>Long-Term Career Progression: Join a growing business with opportunities for future roles and responsibilities within the retirement living sector.</li></ul><h3>Why Apply?</h3>If you're an experienced Sales Manager with a passion for retirement living and a consultative sales approach, this could be the next step you've been looking for. With autonomy, trust, and the chance to lead a strong team, this role offers both personal and professional growth in a fulfilling sect

Southern Sales Manager - Retirement Living - South West London

<h1>Sales Manager - Boutique Retirement Community</h1>Location: Stow on the Wold, Gloucestershire Reports To: General Manager Salary: £50,000 basic + commission Job Type: Full-Time - Fixed term<h2>About the Role</h2>We are seeking an exceptional sales professional who combines commercial excellence with genuine warmth, creativity, and a passion for exceptional customer service. This isn't your typical corporate sales role - it's an opportunity to make a real difference in people's lives during a significant transition.You'll be equally comfortable developing innovative sales and marketing initiatives and spending quality time understanding individual families' concerns and aspirations. You'll appreciate our boutique scale, non-corporate culture, and position at the heart of the historic Cotswold town of Stow on the Wold, and be energised by the opportunity to shape the future of this special community.<h2>About Us</h2>Our community offers a distinctive approach to retirement living, combining true independence with exceptional care in a stunning Cotswold setting. We feature charming cottages and contemporary apartments, thoughtfully arranged around our beautifully restored Manor House, where residents retain complete control of their lifestyle while enjoying the peace of mind that comes from knowing expert assistance and support are always close at hand.<h2>What You'll Bring</h2><h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Professional Experience</h3><ul><li class="whitespace-normal break-words pl-2">Proven track record in sales management, ideally within property, new homes, or retirement living sectors</li><li class="whitespace-normal break-words pl-2">Demonstrated ability to meet and exceed sales targets with a commercially aware mindset</li><li class="whitespace-normal break-words pl-2">Experience managing the complete sales cycle from lead generation through to completion</li><li class="whitespace-normal break-words pl-2">Competent with CRM systems and strong IT skills for maintaining accurate records and reporting</li></ul><h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Personal Qualities</h3><ul><li class="whitespace-normal break-words pl-2">Warmth and authenticity - A genuine, approachable nature that builds trust naturally and connects with people on a human level</li><li class="whitespace-normal break-words pl-2">Creativity and innovation - Ability to develop fresh approaches to sales, marketing, and problem-solving without relying on corporate playbooks</li><li class="whitespace-normal break-words pl-2">Empathy and compassion - Deep understanding of the emotional journey involved in downsizing and transitioning to retirement living</li><li class="whitespace-normal break-words pl-2">Inspiring presence - Confident communication style that articulates our vision compellingly while remaining authentic</li><li class="whitespace-normal break-words pl-2">Adaptability - Comfortable with varied demands in a small team environment and evolving priorities</li><li class="whitespace-normal break-words pl-2">Independent drive - Self-motivated yet thrives as part of a close-knit, collaborative team</li></ul><h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Communication Skills</h3><ul><li class="whitespace-normal break-words pl-2">Exceptional ability to adapt communication style for different audiences - from prospective residents and families to solicitors, estate agents, and community partners</li><li class="whitespace-normal break-words pl-2">Strong negotiation abilities balanced with a customer-focused, service-oriented approach</li><li class="whitespace-normal break-words pl-2">Natural relationship builder with local community connections</li><li class="whitespace-normal break-words pl-2">Patient and committed to delivering outstanding service throughout long sales cycles</li></ul><h2>What Makes This Role Special</h2>This position differs significantly from larger corporate retirement communities:<ul><li class="whitespace-normal break-words pl-2">Boutique scale - Our smaller, more intimate site creates unique opportunities to know each resident personally and tailor their experience accordingly</li><li class="whitespace-normal break-words pl-2">Non-corporate environment - We value autonomy, creativity, and personal initiative over rigid processes. This role requires entrepreneurial thinking and confident decision-making</li><li class="whitespace-normal break-words pl-2">Community integration - We hold a treasured position at the heart of Stow on the Wold, and you'll act as an ambassador for this reputation</li><li class="whitespace-normal break-words pl-2">Hands-on collaboration - As part of a close-knit team, you'll support colleagues across different functions with an all-in-together approach</li><li class="whitespace-normal break-words pl-2">Excellence without compromise - Our community attracts discerning individuals with high expectations, and you'll deliver impeccable service to match</li></ul><h2>What Sets You Apart</h2>Beyond the technical requirements, you will:<ul><li class="whitespace-normal break-words pl-2">Bring energy and enthusiasm to building relationships within Stow and surrounding areas</li><li class="whitespace-normal break-words pl-2">Demonstrate genuine interest in understanding each prospective resident's individual circumstances and aspirations</li><li class="whitespace-normal break-words pl-2">Think creatively about marketing opportunities that reflect our character and values</li><li class="whitespace-normal break-words pl-2">Embrace the variety and challenges of a dynamic, evolving environment</li><li class="whitespace-normal break-words pl-2">Balance commercial objectives with genuine care for helping people make one of the most important decisions of their later years</li></ul><h2>Essential Requirements</h2><ul><li class="whitespace-normal break-words pl-2">Full clean driving license (preferred)</li><li class="whitespace-normal break-words pl-2">Commitment to maintaining regulatory and professional standards (including ARCO Standards)</li><li class="whitespace-normal break-words pl-2">Strong organisational skills and attention to detail</li><li class="whitespace-normal break-words pl-2">Flexibility regarding working hours to accommodate the needs of prospective residents and their families</li></ul><hr class="border-border-200 border-t-0.5 my-3 mx-1.5" />If you're passionate about combining commercial success with meaningful human connection, and you're ready to shape the future of a truly special retirement community, we'd love to hear from you.

Sales Manager 

Project Manager - Build to Rent Location: South east England I'm recruiting on behalf of a leading specialist in single-family Build to Rent (BTR) housing development. My client is an established, PE-backed developer with significant institutional backing, currently experiencing rapid growth with ambitious plans to deliver over 1,000 new units annually. Operating as a fully integrated business - from development through to lettings and management - they're focused on creating high-quality, sustainable homes across the UK. Their growth pipeline includes both forward-funded partnerships with housebuilders and direct land development opportunities. The Role This is a brand new position for a client-side Project Manager who will oversee active sites spread across the South East region, from Oxford, Wellingborough, Milton Keynes, and Windsor . You'll be home-based with travel across these sites, joining projects from site commencement (post pre-construction phase) through to successful completion and handover. This role would particularly suit someone from a consultancy background - think Employers Agent experience - rather than a traditional site-based construction PM. You'll be the client's eyes and ears, ensuring projects are delivered on time, on budget, and to specification. Key Responsibilities<ul><li>Manage 5 residential development sites across the south east region</li><li>Attend and conduct regular site meetings with contractors and stakeholders</li><li>Monitor and ensure quality standards are maintained throughout construction</li><li>Track programme delivery and ensure timeframes stay on track</li><li>Oversee project valuations, cashflows and budget performance</li><li>Manage contractor relationships and hold supply chain accountable</li><li>Track and ensure compliance with planning conditions</li><li>Deliver comprehensive project reporting on KPIs including budget, programme, quality and safety</li><li>Coordinate with technical, commercial and estates teams</li><li>Manage projects through defects liability period and handover</li><li>Capture and communicate lessons learned for continuous improvement</li></ul> What You'll Need<ul><li>Relevant qualification in construction/project management</li><li>3-5 years' experience in a similar role - consultancy background ideal (e.g. Employers Agent)</li><li>Strong knowledge of residential construction, particularly houses and low-rise apartments</li><li>Experience managing multiple projects simultaneously</li><li>Full understanding of RIBA stages</li><li>Excellent communication and stakeholder management abilities</li><li>Self-motivated with ability to manage high workload across multiple locations</li><li>Full UK driving licence essential</li></ul> The Pipeline South East: 5 secured projects totalling 440 units (separate team managing this region) This is an excellent opportunity to join a growing business in a brand new role, working on substantial residential developments with a clear pipeline of future projects. The home-based nature with regional site coverage offers excellent work-life balance whilst maintaining hands-on project

Client side Project Manager- build to rent 

Job Title: General Manager - Residential Estate (London) Location: Inner London (confidential) Salary: £60K -£65K DOE + up to 20% bonus Hours: 37.5 hrs/week | Monday-Friday, 9:00-17:30 Reports to: Senior Management Team Team Size: 7 direct reports<hr />About the Role: We are seeking an experienced and hands-on General Manager to lead a large, heritage residential estate in London. The estate comprises over 600 homes across a vibrant community, and this role is central to delivering exceptional operational performance, resident experience, and staff leadership.You will oversee the onsite team including property, leasing, and estates staff, ensuring excellent service delivery, operational efficiency, and compliance with all health &amp; safety and tenancy requirements. This is a rare opportunity to make a real impact on a historic estate undergoing exciting developments.Key Responsibilities:<ul><li>Lead and develop a team of 7 direct reports, fostering an inclusive and high-performing culture</li><li>Oversee operational management, including property maintenance, service delivery, budgets, and contractor management</li><li>Drive leasing, rent reviews, and arrears management while ensuring excellent resident experience</li><li>Monitor commercial performance and deliver additional income streams where appropriate</li><li>Liaise with residents, clients, and stakeholders to maintain strong relationships</li><li>Support major onsite projects and continuous improvement initiatives</li></ul>Requirements:<ul><li>Proven experience managing property, estate, or residential operations, ideally in BTR, PBSA, or hospitality-led environments</li><li>Experience leading teams of 6+ staff</li><li>Strong financial and operational management skills</li><li>Knowledge of tenancy types, service charges, and H&amp;S compliance</li><li>Excellent interpersonal, communication, and customer service skills</li></ul>Why Join:<ul><li>Lead a significant London estate with a mix of historic character and modern investment</li><li>Opportunity to shape operations and resident experience</li><li>Competitive salary and bonus, with full-time hours and strong team support</li></ul><hr />📩 To apply or for a confidential conversation, please contact us directly.

General Manager  

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