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Are you looking for a flexible local role in property sales, customer service, or new homes? This is an exciting opportunity to join Hertfordshire's thriving new build housing market as a Property Showroom Host / New Homes Sales Assistant.You'll welcome potential buyers into stylish marketing suites, showcase beautiful new build homes, and provide a warm, professional experience as they take their first steps towards finding their dream property.This is perfect if you're seeking flexible work in Hertfordshire, want to explore a career in property sales, or simply enjoy engaging with people in stunning new home environments.What your day might include:<ul><li class="whitespace-normal break-words">Greeting and hosting prospective buyers in property showrooms.</li><li class="whitespace-normal break-words">Conducting viewings and highlighting design, lifestyle, and location benefits.</li><li class="whitespace-normal break-words">Managing your own diary and conversations with autonomy.</li><li class="whitespace-normal break-words">Gaining valuable experience in estate agency, new homes sales, or customer service.</li></ul>Why this role could be ideal for you:<ul><li class="whitespace-normal break-words">Competitive hourly pay up to £16.00 ph + holiday pay (c. £32k equivalent).</li><li class="whitespace-normal break-words">Flexible shifts - perfect if you're retired, changing careers, or between jobs.</li><li class="whitespace-normal break-words">Work locally across Hertfordshire - avoid long commutes.</li><li class="whitespace-normal break-words">Learn from a respected new homes developer with guidance and mentoring.</li></ul>Who we're looking for: Friendly, confident, and polished individuals with a passion for people, customer service, and property. Whether you've worked in retail, hospitality, estate agency, or sales, this is your chance to bring those skills into the new homes property sector.Apply today and become part of Hertfordshire's growing property market - helping buyers find their perfect home while enjoying a role that fits around your life.

Property Showroom Host / New Homes Sales Assistant - Hertfordshire

Key ResponsibilitiesLeasing &amp; Administration<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Respond to email and phone enquiries in a timely and courteous manner</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Respond to any customer queries and ensure that residents' expectations are managed at all times</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with preparation of check-in and check-out reports, completing property inductions with new residents</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Prepare inventories for apartments and ensure these are returned by new tenants</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Arrange utility registrations &amp; council tax communications after residents move in</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Conduct viewings to prospective tenants, recording feedback on the CRM marketing system and sending follow-up emails</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Implement and support branded marketing campaigns</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with deposit protection scheme set up and releases</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with move in / move out customer journey procedures</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with the collection of rents, ensuring collection and deposit on a timely basis</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Utilise the property management system to record various transactions and navigate tenant information, producing AST contracts and renewal contracts</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Report on feedback provided by team members as part of process development at required times; including attending and contributing to meetings to help develop these processes</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with market surveys, competitor analysis and "open houses"</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist in processing resident applications to guide them through the start of their tenancy, including completion of background and credit checks</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Involvement with internal projects to improve lettings</li></ul>KPIs: Direct Let Retention, Monthly Occupancy, Viewings and Mystery Shopping Feedback, Arrears %, Bad Debt %Customer Service<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Take ownership of the Reception area, ensuring it looks presentable and providing a warm welcome to residents and visitors to the building</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Always seek ways to exceed residents' service expectations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ensure resident issues and service requests are addressed within 24 hours</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist in promoting a neighbourly and community atmosphere including contributing to the resident events programme</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Undertake activities to recognise and celebrate long-term residents</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist the General Manager with resolving customer complaints</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Provide feedback on the efficiency of customer service process to help develop brand and ways of working</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Active involvement in obtaining regular 5* reviews for the property</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Be a true ambassador of the brand and what it stands for</li></ul>KPIs: Customer satisfaction surveys, Resident Engagement, NPS (Net Promoter Score), Resident retention and referrals, Customer Service ReviewsProperty Upkeep<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Comply with regular fire safety and health and safety standards</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist in undertaking scheduled flat inspections and recording of same</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Day to day assistance in management of reactive maintenance and defects</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Adhere to business operating processes, systems and standards</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both residents and employees</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the General Manager or Facilities Manager</li></ul>Qualifications, Experience and Role RequirementsEssential<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrates honesty, integrity and intelligence</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience in a property lettings or related business (student accommodation, serviced apartments etc.)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent customer relationship skills and attention to detail, with an enthusiastic and engaging attitude</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent organisation and administration skills</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Responsive with the ability to adapt to change and a fast-paced environment</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Clear and effective communication skills, verbally and in writing</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Intermediate IT skills including Microsoft Office and property management systems</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Team player with a willingness to support others</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A positive, 'can-do' attitude with a desire to learn and achieve outstanding results</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to work independently on a day-to-day basis</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to work Saturdays and public holidays in line with the rota</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to work in different buildings if required</li></ul>

Resident Associate 

<h2>HMO Property Inspector</h2>Salary: £40,000-£45,000 + Bonus + Car Allowance £4,500 PA (approx) Location: W1(office-based to start - Hybrid thereafter) Portfolio: London (within the M25) Permanent, Full TimeESSENTIAL: Full UK driving licence<h3>The Opportunity</h3>We are recruiting an experienced HMO Property Inspector to oversee a large and established social housing portfolio of approximately 700 properties across Greater London. This is a hands-on, site-based role suited to someone practical, resilient, and confident working in challenging environments.You'll be responsible for ensuring properties are safe, compliant, and maintained to required standards, working closely with operators, tenants, and internal teams.<h3>Key Responsibilities</h3><ul><li>Conduct regular inspections across HMO and social housing properties</li><li>Identify maintenance issues, defects, damp, structural concerns, and general condition</li><li>Ensure full compliance with HMO regulations, licensing conditions, and housing standards</li><li>Check fire safety compliance including fire doors, emergency lighting, alarms, and H&amp;S requirements</li><li>Carry out basic compliance testing (emergency lighting, fire alarms, etc.)</li><li>Meet on-site operators and liaise appropriately regarding tenants and access</li><li>Produce clear, accurate inspection reports (Excel-based)</li><li>Manage a structured inspection diary</li></ul><h3>Working Pattern</h3><ul><li>Initially office-based in Central London to learn systems, portfolio structure, and reporting</li><li>Progresses to a hybrid model:<ul><li>1 day per week scheduling site appointments</li><li>Site inspections during the week</li><li>Reporting completed from home</li></ul></li></ul><h3>What We're Looking For</h3><ul><li>Strong knowledge of HMO regulations and compliance</li><li>Previous experience in:<ul><li>Property Management</li><li>Private Sector Housing</li><li>Maintenance / Technician / Inspection roles</li></ul></li><li>Technically minded - able to spot issues such as leaking gutters, cracks, damp, or safety hazards</li><li>Excellent attention to detail</li><li>Comfortable working in difficult property conditions (strong smells, dust, clutter, rubbish)</li><li>Non-judgemental, resilient, and practical</li><li>Confident but safety-aware when on site</li><li>Excel-competent and confident with reporting</li><li>Not afraid to challenge where necessary</li></ul><h3>Essential Requirements</h3><ul><li>Full UK driving licence</li><li>Willingness to travel across London</li><li>Ability to work independently and manage a busy inspection schedule</li></ul><h3>Package &amp; Benefits</h3><ul><li>£40,000 salary + bonus</li><li>£4,500 annual car allowance (on top of salary, approx)</li><li>All expenses paid (parking, fuel to site locations)</li><li>33 days holiday (including bank holidays)</li><li>Private medical insurance</li><li>Pension scheme</li><li>Hybrid working (office, site, and home-based)</li></ul><h3>Important Note</h3>This role involves inspecting some properties that are not always in good condition. It is not suitable for someone sensitive to unpleasant environments. A practical mindset are essential.

HMO Property Inspector

<h2 dir="ltr">Job Description: Commercial Manager</h2>Salary: Up to £90,000 + benefits Location: Hammersmith office but role covers south regionMust be able to drive<h3 dir="ltr">The Company</h3>Our client is a residential property developer operating across four connected areas of the business:<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Development - buying land, securing planning consent, and delivering schemes</li><li class="font-claude-response-body whitespace-normal break-words pl-2">In-house contracting - a relatively young arm (4-5 years old) that is growing steadily</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Asset management</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Property management - including security/void management of around 20 empty buildings on behalf of insolvency administrators</li></ul>Schemes typically range from single units up to c. 100-unit developments, with land deals ongoing at any given time. The team is small and close-knit - hardworking but sociable, with regular team lunches and drinks.<h3 dir="ltr">About the Role</h3>We are looking for someone commercial and hands-on - someone who understands how to package work out to subcontractors and is comfortable managing the contracting process directly, not just advising on it from the sidelines.You will work alongside an in-house QS and draw on third-party building surveyors and cost consultants as needed. Over time, there is a clear opportunity to help build out a professional services offering within the business - such as cost consultancy or contract administration - potentially run semi-independently within the company.This role will involve travel across the client's site network, which currently spans Epsom, Bristol, Worthing, Hammersmith, Wandsworth, Chiswick, Bromley, Haslemere, and Prime London.<h3 dir="ltr">Key Responsibilities</h3>Pre-construction<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Cost new developments and contractor opportunities</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Prepare budgets and development appraisals</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Produce tender submissions</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Obtain and analyse subcontractor quotations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Value landowner proposals from a build-cost perspective</li></ul>Contractual<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Prepare contract documentation using standard forms such as JCT Design and Build Contract and JCT Minor Works Contract where appropriate</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Manage appointments of subcontractors</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Liaise with solicitors on amendments and special conditions</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ensure contracts are properly executed and administered</li></ul>Commercial Management<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Produce monthly cost reports</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor project profitability</li></ul><h3 dir="ltr">Person Specification</h3>Essential:<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Proven experience in a Commercial Manager or Senior Quantity Surveyor role, ideally within residential development and/or contracting</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong working knowledge of JCT contracts (Design and Build, Minor Works)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hands-on experience managing subcontractor packages and the tendering process</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Confident preparing budgets, cost reports, and development appraisals</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Commercially minded with strong attention to detail</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable working across multiple live sites and travelling as required</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable working in a small, close-knit team environment</li></ul>Desirable:<ul dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">MRICS or working towards chartership</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience or interest in helping build a professional services function (cost consultancy / contract administration)</li></ul>

Commercial Manager - Developer 

Leasing Associate | AltrinchamI'm recruiting on behalf of a confidential client, a leading property management company, for a Leasing Associate to join their Central Services Team in Altrincham.This is a fantastic opportunity for someone looking to start or grow a career in property/customer service - no previous leasing experience is required. My client is far more interested in your customer service skills, work ethic, and ability to work well as part of a team than your CV history. Everything else can be taught.What you'll be doing:<ul dir="ltr" ><li class="font-claude-response-body whitespace-normal break-words pl-2" >Acting as first point of contact for enquiries and leads, via phone and email</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Qualifying leads against set standards and booking viewings for individual sites</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Managing and prioritising your own workload</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Overseeing the notice and customer care inbox</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Keeping data entry and the database accurate and up to date</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Working to deadlines and targets while upholding customer service standards</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Working some Saturdays as part of a shift pattern (with a day off in lieu)</li></ul>What my client is looking for:<ul dir="ltr" ><li class="font-claude-response-body whitespace-normal break-words pl-2" >Excellent customer service skills and a genuine passion for delivering a great experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >A strong work ethic and a "can do" attitude</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Someone who works well in a team and is comfortable being flexible as needs change</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Confident using MS Office (Word, Excel, Outlook)</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >Previous experience with database or booking systems is a bonus, but not essential</li><li class="font-claude-response-body whitespace-normal break-words pl-2" >No previous leasing experience needed - full training provided</li></ul>Why apply: My client prides themselves on being progressive, responsible, collaborative and passionate - and they're looking for someone who shares those values as much as the skills on paper. If you're enthusiastic, driven, and ready to learn, they want to hear from you.

Leasing Associate 

<h1>New Homes Sales Executive</h1>Hertfordshire Up to £33,000 basic salary | £55,000 OTE + excellent benefitsAre you an experienced property sales professional looking to join a leading residential developer with ambitious growth plans across the region?We're working exclusively with a highly respected housebuilder to recruit a New Homes Sales Executive for one of their flagship developments in Hertfordshire. This is an exciting opportunity to join a business that is continuing to expand, acquire new sites and invest heavily in its sales teams, offering genuine long-term career progression for the right individual.You'll be the face of the development, delivering an exceptional customer experience from first enquiry through to legal completion and beyond. This is a fast-paced, rewarding role where your sales ability, relationship-building skills and customer focus will directly contribute to the success of the development.<h2>The role</h2>As a New Homes Sales Executive, you will:<ul ><li>Take ownership of the sales journey from initial enquiry to completion</li><li>Build strong relationships with prospective purchasers and guide them through the buying process</li><li>Manage the presentation and day-to-day operation of the sales suite and development</li><li>Generate and follow up leads, proactively creating appointments and sales opportunities</li><li>Work closely with recommended mortgage brokers, solicitors and internal teams to ensure a smooth customer journey</li><li>Support marketing activity, local events and lead generation campaigns</li><li>Deliver outstanding aftercare and customer service following completion</li><li>Consistently achieve and exceed sales targets while maintaining high levels of customer satisfaction</li></ul><h2>What we're looking for</h2><ul ><li>Previous experience in property sales is essential</li><li>New homes sales experience is highly desirable</li><li>A proven track record in a target-driven sales environment</li><li>Exceptional customer service and communication skills</li><li>Strong organisational and administrative abilities</li><li>A proactive, self-motivated and professional approach</li><li>Full UK driving licence and access to a vehicle</li></ul><h2>What's on offer?</h2><ul ><li>Up to £33,000 basic salary</li><li>Realistic OTE of £55,000</li><li>Excellent benefits package</li><li>Industry-leading training and development</li><li>Clear opportunities for career progression within a growing regional business</li><li>The chance to work on a high-profile development with a respected and expanding developer</li></ul>This role requires regular weekend and bank holiday working, with one weekend off in every six, so flexibility is essential.If you're passionate about property, thrive in a consultative sales environment and want to join a developer where your career can genuinely progress as the business continues to grow, we'd love to hear from you.Apply today for a confidential conversation.

Sales Executive

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