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JOB DESCRIPTION SUMMARYOversees and performs the facilities maintenance tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas across a group of properties to meet the Company's requirements for building standards, health and safety, statutory compliance and overall asset functionality. JOB DESCRIPTIONKey Role Responsibilities<ul><li>Assigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards achieving NPS targets, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards.</li><li>Monitors the building services maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span. Notification of major defects or failure trends to the Facilities Manager with recommended actions and costings where appropriate.</li><li>Contributes to the success of the turnover process to prepare for the following leasing and new check-ins cycle by managing and ensuring completion of the Apartments inspection.</li><li>From the Apartment inspections creating a list of maintenance work needed, scheduling framework vendors and contractors as needed, obtaining required supplies and materials, completing all maintenance tasks, and inspecting completed work.</li><li>Works with external stakeholders on a regular basis i.e. local council, project managers, fire services to ensure the property is compliant in all aspects of its works.</li><li>Provides the Management team with monthly reporting of PPM, potential life cycle replacement and contractor performance reviews.</li><li>Inspects work performed by other maintenance team members and contractors to assess workmanship, effectiveness of policies and procedures and develop corrective action plans as needed.</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with the Facilities Manager or Community Manager to order supplies and tools as needed to stay within budgetary guidelines. </li><li>Develops and actions regular planned preventative maintenance (PPM) schedules with the approved supply chain of contractors at the required intervals. Contributes to the selection and management of the PPM Contractors.</li><li>Monitors reactive, statutory and PPM works ensuring service level agreements are met, and accurate, up to date records are kept on systems and at the property.</li><li>Coordinates and monitors minor works contractors and suppliers' standards; retains accurate stock records, site operations log, including all relevant RAMS &amp; Permits to work, testing records to achieve statutory compliance. Ensures that the Asset Management Plan documentation (Operations and Maintenance Manuals, Health and Safety File and Statutory records) are maintained in an up to date state in each property.</li><li>Supports external contractors whilst on site in line with key management policies &amp; procedures, access to accommodation and codes of conduct.</li><li>Reviews and actions site risk assessments and method statements as required with the Facilities Manager. Checks that there are no Contractors allowed within or on the property without the necessary RAM's, PPE, induction and permit to work notices when appropriate. Carries out the requirements of HASWA and CDM.</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.</li><li>Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.</li></ul>About You<ul><li>A reasonable level of general education educated to O' Level / GCSE level or equivalent with demonstrable written and numerical skills.</li><li>A qualification in electrical/mechanical engineering or plumbing (i.e. NVQ, City Guilds or similar) or the equivalent of an apprentice program or trade school in the building trades.</li><li>Knowledge in all building repair trades, purchasing procedures and practices, painting and repair procedures.</li><li>General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, chemicals, trip and fall hazards.</li></ul>Experience &amp; SkillsEssential<ul><li>Building maintenance experience in a domestic residential environment (i.e. hotel, premium or private residential block) or experience in a related building trades field consisting of repairs, refurbishing, cleaning, heating, and maintenance administration.</li><li>Experience of developing and maintaining risk assessments, managing preventative maintenance systems and the ability to support the Community Manager to meet their obligations to operate a safe building.</li><li>A strong work ethic and ability to work independently and take ownership of a task/project end to end.</li><li>The ability to effectively supervise Contractors and Suppliers.</li><li>The ability to work with aptitude to determine the most cost effective solutions to repairs without sacrificing on quality.</li><li>A positive team player with a flexible and adaptable approach to work; including a willingness to work on-call or overtime where required.</li><li>Exceptional communication skills and customer service approach, and comfort with and awareness of the demands of working in a customer-facing role. </li></ul>Desirable<ul><li>NICEIC Registered Electrician an advantage.</li><li>IOSH qualified</li><li>An understanding of HVCA SFG20 maintenance job plans</li></ul>

Maintenance Lead 

M&amp;E Site Manager Location: Southwark Salary: £75,000 - £85,000 + bonusI'm currently working with a well-established developer who is looking to appoint an experienced M&amp;E Site Manager for a high-profile residential-led development in London.This is an opportunity to join a project from a key stage of the build, taking responsibility for managing all M&amp;E packages through installation, coordination, commissioning and handover. You'll work closely with the project team, consultants and subcontractors to ensure the mechanical and electrical elements are delivered safely, to programme and to the required quality standards.The role will include:<ul><li>Managing all M&amp;E subcontractors on site.</li><li>Coordinating mechanical and electrical installations with the wider construction programme.</li><li>Monitoring quality, progress and compliance across all M&amp;E works.</li><li>Working alongside the Project Manager and design team to resolve technical issues.</li><li>Overseeing testing, commissioning and final handover.</li><li>Ensuring all works are delivered in line with health and safety requirements.</li></ul>The ideal candidate will have:<ul><li>Previous experience as an M&amp;E Site Manager on large residential, mixed-use or commercial developments.</li><li>A strong understanding of both mechanical and electrical packages.</li><li>Experience working for a main contractor or developer.</li><li>Excellent coordination and communication skills.</li><li>SMSTS, CSCS and First Aid qualifications.</li></ul>This is a permanent position offering the opportunity to join a developer delivering high-quality projects across London.If you'd like to find out more, or you're open to a confidential conversation about the opportunity, please get in touch.

M&E Manager

Flexible Property Show Home Assistant - Reading - PART TIMELocation: Reading, BerkshireStart: ASAPDuration: Flexible, part-time cover from Summer 2026 and beyond!Are you looking for a flexible local role in property sales, customer service, or new homes?We're looking for a confident, friendly Show Home Host / New Homes Sales Assistant to join one of Reading's leading new build developments.You'll be the welcoming face of the development, greeting visitors, conducting show home tours, and supporting the sales team as buyers explore their potential new home. This is a temporary, flexible role offering regular cover through to Christmas - perfect if you want local, flexible work in the property or real estate sector.<h4>What's on Offer:</h4><ul><li>£15.00 p.h + holiday pay (equivalent to £32,000 basic full-time).</li><li>Flexible schedule - work around your life while supporting site cover through to Christmas.</li><li>Local work in Reading and surrounding Berkshire areas.</li><li>Gain hands-on experience with a renowned new homes developer.</li><li>Ideal for those from retail, hospitality, estate agency, or customer service backgrounds.</li></ul><h4>What you'll do:</h4><ul><li>Welcome and register visitors to the marketing suite or show home.</li><li>Conduct viewings and highlight design, lifestyle, and location benefits.</li><li>Provide exceptional customer service and represent a respected house builder.</li><li>Manage appointments and keep the sales area presentable.</li><li>Build valuable experience in new homes sales, estate agency, or property marketing.</li></ul><h4>Who We're Looking For</h4>You're friendly, professional, and confident meeting people. You take pride in presentation, enjoy helping others, and have excellent communication skills. Experience in property, sales, or front-of-house is preferable.Apply today to join Reading's thriving new homes market, helping buyers find their dream property while enjoying a flexible, rewarding role through the busy Spring season!

Property Showroom Host - Reading 

New Homes Sales Consultant (Temp / Roaming) - East &amp; Mid Sussex | Up to £120 per shift, weekly pay | Immediate StartAre you an experienced New Homes Sales Consultant or Property Sales Advisor looking for a flexible role with a prestigious housebuilder? We're seeking a professional and customer-focused Roaming Sales Consultant to represent high-quality new build developments across East Sussex and Mid Sussex.This is the ideal opportunity for an estate agent, property sales consultant, or housing sales temp who thrives in luxury new homes environments and wants to enjoy variety, flexibility, and weekly pay.<h3>Why join?</h3><ul><li>Competitive day rate up to £120, paid weekly.</li><li>Attractive commission potential (depending on targets).</li><li>Flexible shifts - work that fits around you.</li><li>Immediate start available.</li><li>Opportunity to represent a design-led, respected housebuilder.</li></ul><h3>Areas of interest (good people needed here!)</h3><ul><li>Sissinghurst - Sussex/Kent border</li><li>Burgess Hill - West Sussex</li><li>Crawley - Sussex</li><li>Midhurst - Sussex</li><li>Crowborough - East Sussex</li><li>Alford - Surrey</li><li>Ringmer -Surrey</li></ul><h3>What we're looking for</h3><ul><li>Previous new homes sales or estate agency experience.</li><li>Flexibility to travel between sites (own car essential).</li><li>A professional, confident, and customer-first approach.</li></ul>Apply now by sending your CV to

Part Time New Homes Sales Assistant (Sussex)

PART TIME NEW HOMES PROPERTY SHOWROOM HOST - OXFORDSHIRELooking for a part-time job in Oxford (Wallingford) with great people and a beautiful setting? We're hiring a Flexible New Homes Marketing Suite Host to represent a property developer at their stunning luxury new homes marketing suite.Location: Wallngford, Oxford Hours: 10am-5pm This role can evolve into a regular part time position.Pay: Competitive hourly rate to reflect up to £35k basic, plus holiday pay (paid weekly)Perfect for working parents, semi-retirees, or anyone seeking weekend work in Oxfordshire with friendly, professional people!Why you'll love it:<ul><li>Work in a luxury property development environment.</li><li>Weekly pay &amp; sociable daytime hours.</li><li>Join a supportive, welcoming team with best in class new homes for sale.</li></ul>If you're reliable, exceptionally presented, and enjoy meeting people, apply now for this fantastic part-time property job in Wallingford!

Part Time Showhome Host - Luxury New Homes (Oxford)

As a Maintenance Operative, you will play a vital role in maintaining the quality and safety of our resident buildings, ensuring a comfortable and secure living environment for our residents.In this role, you'll take on a variety of responsibilities, including:<ul><li>Reactive Maintenance</li><li>Scheduled Maintenance</li><li>General upkeep</li></ul>You will collaborate closely with the customer support team to ensure residents have a pleasant experience, by delivering excellent customer service.<h1>Key Responsibilities</h1><h2>Maintenance</h2><ul><li>Day-to-day management of reactive and preventative maintenance.</li><li>Identifying and rectifying resident maintenance issues, e.g. unblocking sinks and showers, 'making good' damaged paintwork.</li><li>Ensuring a secure, comfortable, and safe environment. Taking pride in the appearance of the property.</li><li>Carrying out checks and building walks, logging all observations on a company iPad.</li><li>Inspecting the risers, communal areas, the powerhouse, and the plant room.</li></ul><h2>Supporting Residents</h2><ul><li>Working with colleagues from the Customer and Night Teams to achieve the best results and solutions for residents, 24/7.</li><li>Respectful of people's privacy and personal information - full training on all aspects of GDPR is provided.</li><li>Providing excellent customer service.</li><li>Learning about the different processes used to keep residents and colleagues safe.</li></ul><h2>Being Part of the Team</h2><ul><li>Working with the Maintenance Manager/Supervisor to ensure maintenance records and property documentation files are accurate and up to date.</li><li>Joining in and speaking up, making a constructive contribution at monthly team meetings.</li><li>Supporting the onboarding of new colleagues into the team, answering questions and sharing knowledge.</li><li>Carrying out specific training to help develop new skills, including full training on bespoke IT resident reporting systems and processes.</li><li>Dealing with issues or incidents and calling the emergency services when needed.</li><li>Assisting on-site contractors to ensure completion of work and maintenance of health and safety procedures.</li><li>Understanding the importance of Health &amp; Safety and Fire Safety in all that you do, and reporting anything that is not safe.</li></ul><h1>About You</h1>Warm and Welcoming - Understands that excellent maintenance is also great customer service - ensuring residents feel safe, comfortable, and cared for.Friendly and Engaging Communicator - You love meeting new people, making them feel at home, and ensuring they have a positive experience.A Great Listener - You're patient, empathetic, and attentive to the needs and concerns of others.Caring with a Positive Attitude - You bring a can-do mindset and a genuine desire to help those around you.Resident-Focused - You take pride in helping residents settle in and enjoy their time with us, always going the extra mile to improve their experience.Solution-Oriented - You have good common sense and identify and resolve issues quickly and efficiently.Calm Under Pressure - You stay composed and professional even when things get busy or unexpected issues arise.Handy Person - You have experience with painting and decorating along with fixing minor repairs.<h1>Your Terms</h1><ul><li>Salary up to £35,105 per year.</li><li>Working hours: 37.5 hours per week / 7.5 hours per day, 5 days over 7, including bank holidays and weekends. Rota'd between 7:30-20:00.</li><li>Uniform provided.</li><li>An enhanced DBS check will be required, as the role involves providing living accommodation for residents under 18, in line with safeguarding commitments.</li></ul><h1>Our Benefits</h1><ul><li>28 days annual leave</li><li>Travel to work loan</li><li>Recruitment bounty</li><li>Cycle to work loan</li><li>Company pension contributions: 7%</li><li>Eyecare vouchers</li><li>Life assurance</li><li>Social events</li><li>Annual opinion survey</li><li>Access to discounted retailers</li><li>Employee Assistance Programme</li><li>Long service awards</li><li>Training &amp; development</li><li>Discounted gym membership</li><li>Health &amp; wellbeing programme</li><li>Discretionary annual bonus for managerial roles</li></ul>

Maintenance Technican 

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