Job description
Facilities Manager - New Build to Rent Scheme - Central Birmingham - £43,000 - £48,000 + Bonus
Are you a skilled Facilities Manager with experience in the Build to Rent (BTR), Student Accommodation, or Co-Living sectors? A fantastic opportunity has come up to join a brand-new BTR scheme set to open in early 2025.
We're seeking an experienced and motivated professional to lead facilities operations at this state-of-the-art development. This role is perfect for a hands-on Facilities Manager who thrives in a fast-paced environment and is committed to delivering an exceptional living experience for residents.
Key Responsibilities
Operational/Compliance:
- Ensure maintenance tasks are executed in line with the Maintenance Response Matrix.
- Oversee full site compliance and health & safety protocols.
- Coordinate suppliers and contractors to maintain seamless operations.
- Collaborate with Leasing and Customer Service teams to ensure smooth move-ins and move-outs.
- Develop and manage rotas for Housekeeping and Maintenance departments.
- Monitor subcontractor performance, ensuring all necessary RAMS and Permits to Work are documented and accurate.
- Conduct annual PAT testing, emergency lighting inspections, and weekly fire alarm testing.
- Review site risk assessments and uphold safety standards.
- Record incidents and accidents, reporting to the General Manager.
- Maintain site inventory and oversee refuse and recycling areas.
- Respond to emergency calls outside of regular working hours.
- Assist with moving furniture and other heavy items as required.
- Stay informed about technological and industry advancements, including local retail and recreation trends.
- Propose improvements to enhance operational efficiency.
People Management:
- Build a motivated, results-oriented team culture.
- Lead and manage Housekeeping and Maintenance teams, ensuring high-quality standards in cleanliness, repairs, and maintenance.
- Coordinate efficient turnover of units and adapt to short-stay requirements.
- Partner with the wider management team to create a vibrant and welcoming living environment.
Customer Experience:
- Prioritise outstanding customer service, ensuring residents enjoy an exceptional experience.
- Handle complaints with empathy and professionalism, while celebrating successes modestly.
Commercial Duties:
- Foster positive relationships with the wider estate, supporting both residential and commercial tenants.
- Undertake minor tasks to assist estate tenants as needed.
Who We're Looking For:
We're looking for a talented, detail-oriented Facilities Manager who combines technical expertise with exceptional leadership. The ideal candidate will have:
- Proven experience in facilities management, ideally in BTR, Student Accommodation, or Co-Living.
- Exceptional organisational and problem-solving skills.
- Full responsibility for health & safety compliance.
- A results-driven, dependable approach with the ability to manage competing priorities.
What We Offer:
- The chance to shape operations at a cutting-edge BTR development.
- A supportive and collaborative team environment.
- Opportunities for professional growth and development.
If you feel you have relevant experience for this role - please apply!
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