Job description
Job Title: Credit Controller - Residential Portfolio
Salary: £30k - £35k
Location: West End, London
Summary
We are representing a rapidly Build-to-Rent owner operator based in the West End of London. They are looking for a Credit Controller to join their Finance Team to support collections of rent and other ad-hoc payments.
The role is a great opportunity for anyone with around 1 years experience and above to take a bit more of a step up and develop their skills, with future opportunities to move into more senior positions.
Key Responsibilities
- Financial Management: Reconcile accounts, process payments, calculate charges, and identify/process overpayments/refunds.
- Customer Management: Update customer records, serve notices, handle inquiries, and pursue debt recovery.
- Legal Actions: Coordinate legal actions and instruct bailiffs.
- Administrative Tasks: Raise invoices, chase payments, produce reports, and post unposted charges.
- Teamwork: Coordinate with property managers and legal teams.
- Compliance: Ensure all actions comply with legal and company regulations.
- Renewal Management: Update renewal tracker and confirm renewal readiness.
- Sales Support: Assist with payment date calculations and pro-rata amounts.
- Property Management: Liaise with property managers for collection process and final reminders.
- Data Management: Ensure system (Qube) is up-to-date with customer details and lease copies.
Benefits
- Hybrid working - 3 days from home
- Private Healthcare
- Enhanced Pension (total of 9% contribution)
- Retail Discounts
- More benefits post 1 years service
