Job description
Job Title: General Manager - BTR
Location: Sheffield
Salary: £50K + Bonus
Role Overview:
Are you ready to lead a game-changing team in the heart of Sheffield's growing Build-to-Rent sector? As General Manager BTR, you will be the visionary behind an unforgettable resident experience. You'll lead a dynamic Relationship Manager team and play a pivotal role in shaping the future of vibrant, thriving communities. Your decisions will drive operational success, foster strong connections, and elevate the living experience for residents, making a lasting impact in this high-profile leadership role.
Key Responsibilities:
- Operational Leadership: Own the performance of your Sheffield site, ensuring safety, compliance, and maximum value retention, while continuously driving operational excellence.
- Team Development: Lead, inspire, and develop a high-performing team of Relationship Managers, fostering an environment that delivers unparalleled service and motivates individuals to reach their full potential.
- Customer Experience: Be the champion of residents' happiness-take charge of resolving escalated issues, overseeing quality audits, and ensuring every resident feels valued and cared for.
- Community Engagement: Be the heartbeat of your community. Organize local events that bring residents together, creating a sense of belonging and turning your neighborhood into a place people are excited to call home.
- Financial Leadership: Manage budgets like a pro, control costs, and drive smart marketing and leasing strategies that contribute to your portfolio's financial success.
- Collaborative Partnerships: Work hand-in-hand with commercial operators, estate managers, and retail partners to create a cohesive, vibrant environment where everything just clicks.
Qualifications & Skills:
- Proven Leadership: A strong background in leading teams and delivering exceptional customer service in property management.
- Expert in Compliance & Maintenance: You understand health & safety standards and property maintenance like the back of your hand, ensuring everything runs smoothly and efficiently.
- Exceptional Communicator: You excel in connecting with people, solving problems proactively, and thriving in fast-paced environments.
Are you ready to make your mark and take your BTR career to the next level? Apply now and help shape the future of living in Sheffield!
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