Job description
Job title: Leasing Executive
Location: Brighton
Working Hours: 9am to 6pm Monday to Saturday (1x day off in lieu in week)
Salary: ££32,000 basic £10k performance based bonus paid on occupancy based target (98%) (paid quarterly) 20% discretionary year-end linked bonus
To oversee lettings management services for a new build BTR development comprising 229 apartments in Brighton. Responsibilities include administration, compliance, marketing, and team management to ensure exceptional service from enquiry to deposit return.Reporting Structure: Reporting to the General Manager, responsible for reporting/presenting and developing new leasing strategies for the client.
Key Responsibilities:
- Maintaining up-to-date and accurate lettings and rental data systems.
- Ensuring presentation standards of available apartments are maintained through regular spot checks and coordination with cleaning teams.
- Coordinating online marketing efforts for available apartments.
- Compiling demographic data, reports, and information for analysis.
- Responding to enquiries within agreed service levels.
- Coordinating with third-party agents as necessary.
- Conducting regular rent analysis of the local market in collaboration with the General Manager.
- Meeting prospective tenants, conducting viewings, and negotiating rental offers.
- Completing applicant vetting requirements and new let paperwork.
- Compiling letting performance data for discussions with stakeholders.
- Coordinating resident communication via various channels, including social media.
- Advising on recommended rents and coordinating renewal communications and negotiations.
- Ensuring preparation of arrival packs and keys for tenant move-ins.
- Contributing to community building efforts through communication, events, and innovations.
- Undertaking ad-hoc projects assigned by the General Manager.
- Providing first-class customer service to residents and applicants.
Additional Skills, Knowledge, and Experience:
- Strong interpersonal and communication skills, including sensitivity to resident's needs.
- Proactive and dynamic approach with ownership of core duties.
- Ability to handle multiple tasks and meet deadlines.
- Initiative-driven problem-solving ability.
- Commitment to confidentiality and security of business, client, and customer information.
- Experience in conducting viewings and negotiating offers with prospective applicants.
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