Job description
Job Title: Property Manager (Trainee or Experienced)
Location: Berkshire, Wiltshire, Oxfordshire
Salary: £26,000 - £40,000 based on experience
Hours: Monday to Friday (on a rota basis): 8:00 AM - 4:00 PM / 10:00 AM - 6:00 PM
About Our Client:
Our client is a highly respected, independent estate agent operating across Berkshire, Wiltshire, and Oxfordshire. They pride themselves on delivering outstanding service and real, honest communication. With strong values, they are committed to not only maximising the value of their client's homes but also looking after their best interests throughout the process.
This is a fantastic opportunity for someone passionate about property, whether you are starting your career or looking for the next step in property management.
The Role:
As a Property Manager, you will play a key role in managing a portfolio of properties, ensuring both landlords and tenants receive excellent service. You will manage a range of tasks from inspections to maintenance, and liaise regularly with clients. This role offers the opportunity to join a market-leading estate agency, known for its commitment to customer care and for being the most positively reviewed in the region.
Key Responsibilities:
- Answering calls and handling enquiries professionally
- Meeting with clients in the office and responding to email enquiries
- Liaising with landlords and tenants on property inspections and maintenance updates
- Managing a portfolio of approximately 170-190 properties (after training)
- Coordinating maintenance requests and ensuring timely follow-up
- Maintaining the online reporting system daily
- Handling tenant notices and preparing Section 21 notices
- Negotiating deposits at the end of tenancies
- Coordinating tenancy renewals between landlords and tenants
- Completing management inspections on a regular schedule
- Managing the property database and CRM system (Reapit)
- Handling tenant utility bills during move-ins and move-outs
- Booking safety certificates and ensuring properties meet all legal requirements
What We're Looking For:
We're looking for someone who thrives in a fast-paced environment, loves going the extra mile, and is committed to providing an outstanding customer experience. You will be:
- Customer-focused and motivated by delivering great service
- Eager to learn and grow with the company
- Detail-oriented and able to stay calm under pressure
- Comfortable accepting feedback and acting on it
- Honest, reliable, and a team player
You Have:
- A strong work ethic and dedication
- A successful track record, whether academically, professionally, or personally
- A desire for personal and professional growth
Why Join Us?
Our client believes in looking after their people as much as their clients. If you are the kind of person who enjoys feeling a sense of achievement in your work and wants to be part of a team that values your contribution, this is the perfect role for you.
