Job description
Temporary Contract - New Homes Customer Care Co-ordinator
Are you wanting to get your name recognised amongst the best developers in the country?
Are you wanting flexibility with a contract before Christmas? If yes, this is the role for you!
Offering between £13-16 p/h (£28-32k) + additional benefits and holiday pay.
We are recruiting on behalf of one of the UK's top new home developers, recognised for quality and exceptional service. As a Customer Care Coordinator on-site in the East London Area. You will be the main point of contact for homeowners, ensuring a smooth transition into their new homes and handling any post-move-in needs.
Key Responsibilities
- Serve as the primary contact for homeowners, addressing queries and managing their post-move-in experience.
- Coordinate with teams and contractors to address any issues efficiently.
- Maintain accurate records of interactions and resolutions.
- Keep homeowners informed on the status of their requests.
- Continuously seek ways to enhance the homeowner experience.
Qualifications
- Customer-Centric Mindset: Strong commitment to delivering excellent service.
- Communication Skills: Clear and empathetic communicator.
- Problem Solving: Organised and detail-oriented, with a proactive approach.
- Experience in Property/Construction
Benefits
- Competitive salary and additional benefits
- Growth opportunities within a top UK developer
- Supportive, team-oriented environment
We work as one
The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
